Shop manager to share four ways to retain repeat customers

Internet make our life more convenient. At the same time, also let the side can become more entrepreneurial opportunities, many people would like to open shop, a shop manager novice in practice, through exploration, summed up his prepared and used to keep coming back to the general manager, I hope to you will keep coming back to remind the business. The following is a summary of the new store manager to keep track of the summary:

retain repeat customers 1, when the buyer to buy things, we must put ourselves in the position of the buyer to consider rather than for their own business blindly hope that the manager came again to contribute. Doing so can narrow the distance between the buyer and the manager, so that turning back into his or her voluntary behavior, rather than forced.

to keep back the way of the 2, after the goods are issued at any time to check the delivery of a single message in the arrival of the goods to the buyer when necessary to remind them that the baby is coming, to keep the phone open at any time. The advantage is that buyers will feel that you are very careful and very intimate.

keep repeat method 3, baby quality to pass, and at the same time many acquaintances of communication and propaganda if acquaintances want to buy must try to trim their discount profit to buyers. The purpose is to do so after she received the baby, you can use the free of charge for you to do publicity, so the result is likely to give you an unexpected harvest oh!

to retain the way back 4, you can do a real show in the store, showing the buyer to buy the baby so you can enhance the exchange between the store manager and buyers, so that the article more convincing. Of course, this is also the need to communicate with the buyer, if people do not want, you do not insist, otherwise it will backfire.


in the online shop, certainly to obtain a higher reputation for trying to convince consumers of products in the store, can take the above said several methods, therefore, to have been successful precedent transaction manager. In fact, you only need a holiday, or the buyer’s birthday to send a simple blessing. This unexpected surprise and move, will certainly move the hearts of ordinary people, let alone buyers.

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